Privacy Notice
At Active Stars we
respect the privacy of the children attending the Club and the privacy of their
parents or carers. The personal information that we collect about you and your
child is used only to provide appropriate care for them, maintain our service
to you, and communicate with you effectively. Our lawful basis for processing
the personal information relating to you and your child is so that we can
fulfil our contract with you. Our legal condition for processing any health-related
information that you provide about your child is so that we can provide
appropriate care for that child.
Any
information that you provide is kept secure. Data that is no longer required*
is erased after your child has ceased attending our Club.
We
will use the contact details you give us to contact you via phone and/or email so that we can send you information
about your child, our Club and other relevant news, and so that we can
communicate with you regarding payment of our fees.
We will only
share personal information about you or your child with another organisation if
we:
•
have
a safeguarding concern about your child
•
are
required to by government bodies or law enforcement agencies
•
to
enable Kids Club HQ to process data on our behalf (e.g. to take online
bookings, or to issue invoices)
•
have
obtained your prior permission
You have the
right to ask to see the data that we have about yourself or your child, and to
ask for any errors to be corrected. We will respond to all such requests within
one month. You can also ask for the data to be deleted, but note that:
•
we
will not be able to continue to care for your child if we do not have
sufficient information about them
•
even
after your child has left our care, we have a statutory duty to retain some
types of data for specific periods of time* so can’t delete everything
immediately.
If you have a complaint
about how we have kept your information secure, or how we have responded to a
request to access, update or erase your data, you can refer us to the
Information Commissioner’s Office (ICO).